Privacy Policy

Last Updated: November 24, 2025

1. Introduction

Minekube AI ("Company", "we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered Minecraft server management platform ("Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the Service.

2. Data Controller

The data controller responsible for processing your personal data is:

Minekube AI
Email: [email protected]
Website: https://github.com/minekube

If you have any questions about data protection, please contact us at [email protected].

3. Information We Collect

3.1 Information You Provide

When you create an account or use the Service, we may collect:

Account Information: Your Discord username, email address, profile picture, and Discord user ID (collected through Discord OAuth)
Server Data: Server configurations, world data, plugins, scripts, and other content you create or upload
Communication Data: Messages, commands, and interactions with our AI assistant
Referral Information: Referral codes you use or share

3.2 Information Automatically Collected

When you use the Service, we automatically collect:

Usage Data: Information about how you use the Service, including features accessed, time spent, and interactions
Device Information: IP address, browser type, operating system, device identifiers, and user agent
Session Data: Session tokens, login timestamps, and authentication data
Log Data: Server logs, error logs, and diagnostic information
Performance Data: Server performance metrics, resource usage, and system health data

3.3 Information from Third Parties

We may receive information from third-party services:

Discord: When you authenticate with Discord, we receive your Discord profile information (username, email, avatar, user ID)
Payment Processors: If you make payments, we may receive payment information from Stripe or other payment processors (we do not store full payment card details)
Convex: Our backend database service (Convex) processes and stores your data as described in this policy

4. How We Use Your Information

We use the information we collect to:

Provide and Maintain the Service: Create and manage your account, process your requests, and deliver the Service
Process Transactions: Process payments, manage subscriptions, and handle referral rewards
Improve the Service: Analyze usage patterns, identify issues, and enhance functionality
AI Functionality: Train and improve our AI models, process your natural language requests, and generate content
Communicate with You: Send service-related notifications, respond to your inquiries, and provide customer support
Security and Fraud Prevention: Detect and prevent fraud, abuse, and unauthorized access
Legal Compliance: Comply with applicable laws, regulations, and legal processes
Referral System: Track referrals, grant rewards, and manage the referral program

5. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG), we process your personal data based on the following legal grounds:

Contract Performance (Art. 6(1)(b) GDPR): Processing necessary for the performance of a contract with you, such as providing the Service
Legitimate Interests (Art. 6(1)(f) GDPR): Processing necessary for our legitimate interests, such as improving the Service, security, and fraud prevention
Consent (Art. 6(1)(a) GDPR): Processing based on your explicit consent, such as for marketing communications
Legal Obligations (Art. 6(1)(c) GDPR): Processing necessary to comply with legal obligations

6. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

6.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

Convex: Our backend database and serverless functions provider
Discord: For authentication and user account management
Stripe: For payment processing (if applicable)
Hosting Providers: For server infrastructure and hosting
Analytics Services: To analyze usage and improve the Service

6.2 Legal Requirements

We may disclose your information if required by law or in response to:

Legal processes, court orders, or government requests
Enforcement of our Terms of Service
Protection of our rights, property, or safety, or that of our users or others
Prevention of fraud or abuse

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6.4 With Your Consent

We may share your information with your explicit consent or at your direction.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and updates
Limited access to personal information on a need-to-know basis
Secure hosting infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as necessary to:

Provide the Service to you
Comply with legal obligations
Resolve disputes and enforce our agreements
Improve and develop our Service

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes. Server data and content may be retained for a reasonable period to ensure service continuity.

9. Your Rights Under GDPR and BDSG

As a data subject under the GDPR and the German Federal Data Protection Act (BDSG), you have the following rights:

9.1 Right of Access (Art. 15 GDPR)

You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and access to your personal data and related information.

9.2 Right to Rectification (Art. 16 GDPR)

You have the right to have inaccurate personal data corrected and incomplete data completed.

9.3 Right to Erasure (Art. 17 GDPR - "Right to be Forgotten")

You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the original purpose or you withdraw consent.

9.4 Right to Restriction of Processing (Art. 18 GDPR)

You have the right to request restriction of processing in certain situations, such as when you contest the accuracy of the data.

9.5 Right to Data Portability (Art. 20 GDPR)

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

9.6 Right to Object (Art. 21 GDPR)

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

9.7 Right to Withdraw Consent (Art. 7(3) GDPR)

Where processing is based on consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

9.8 Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement. In Germany, the competent authority is:

Die Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI)
Graurheindorfer Str. 153
53117 Bonn, Germany
Phone: +49 (0)228-997799-0
Email: [email protected]
Website: https://www.bfdi.bund.de

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month (or two months for complex requests) as required by GDPR.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

By using the Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information receives adequate protection.

12. Cookies and Tracking Technologies (TTDSG)

We use cookies and similar tracking technologies in compliance with the German Telecommunications-Telemedia Data Protection Act (TTDSG) and GDPR. We use these technologies to:

Essential Cookies: Maintain your session and authenticate you (required for the Service to function)
Functional Cookies: Remember your preferences and settings
Analytics Cookies: Analyze usage and improve the Service (with your consent)
Security Cookies: Provide security features and prevent fraud

Consent Requirements: Under TTDSG, we require your explicit consent for non-essential cookies (such as analytics cookies). Essential cookies necessary for the Service to function do not require consent.

Cookie Management: You can control cookies through your browser settings or our cookie consent mechanism. However, disabling essential cookies may limit your ability to use certain features of the Service.

Third-Party Cookies: Some third-party services we use (such as Convex, Discord, and Stripe) may set their own cookies. Please refer to their respective privacy policies for more information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Minekube AI
Email: [email protected]
Website: https://github.com/minekube

Data Protection Authority: If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with the competent data protection authority. In Germany, this is: